Are the Bonds compatible with any prepaid rate?
Yes. Any prepaid customer can contract the different types of Bonuses, regardless of the rate they have contracted. The Bonds are also compatible with each other.
Is it necessary to have a terminal model to contract the Extra Prepaid Bonuses?
Only in the specific case of Data Bonuses (Bonus Navega + or Bono Navega), it is necessary to have a terminal with access to Mobile Internet.
Can I contract different Bonus modalities at the same time?
Yes. The Bonds are compatible with each other. Therefore you can contract all the bonuses you need in any modality simultaneously. You only need to have enough balance to be able to cover the cost of each bonus.
If I contract a new bonus, still having part of the franchise available, do I lose the minutes and/or MB of the previous bonus not consumed?
You don't lose them!! We do not want to harm you, it is voice or data traffic that you have already paid for. For this reason, the minutes and/or MB not consumed will be accumulated to the minutes or MB of the new Bonus, renewing the validity period from the moment of contracting the last bonus.
How can I know the minutes or MB consumed?
By calling 2266 free of charge (and dialing option 1 to consult rates or prepaid vouchers), consulting on the movistar.es website (private area) or on the “Mi Movistar” App, you can find out the minutes and/or MB you still have available and their validity period.
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