Your Prepaid 5 now with double GB at the same price!
Mobile Internet: Includes 10GB of data at maximum speed. If you need more information you can contract the Navega + voucher with 1GB for only € 5
National calls: 20 minutes to landlines and mobiles. International: From 1.21 cent. / Min. Call establishment from 18 cent., According to destination country.
EU Roaming: Browse and call with the same conditions of your national rate in countries of the European Union, Iceland, Liechtenstein and Norway. Always Connected: Renew your Prepaid rate even if you do not have a sufficient balance.
How can I know the minutes or MB consumed? By calling 2266 for free (and dialing option 1 to consult the rates or prepaid vouchers), requesting on the movistar.es website (private area) or in the "My Movistar" application, you can find out the minutes and / or MB you still have available and its period of validity.
What happens if I exceed the franchise of minutes or GB of the Prepaid Rate? Once the voice franchise is over, you will call 6 cents / minute unless you hire a Talk + Bonus with 60 minutes for just € 5 If you overcome the data franchise, sign up for the Navega + Bonus for € 5 or an Extra 200 Bonus MB for € 2, to continue browsing.
If I cancel a Prepaid Rate to hire a different modality, do I lose the minutes and / or MB not consumed? Don't lose them !! It is voice or data traffic that you have already paid for. For this reason, the minutes and / or MB not consumed are the required available and the expiration date is the same as when your previous rate is renewed.
How can I check my balance? You can check the balance of your line by calling 2266 (and marking option 2 on the menu) at a cost of 18.15 cts. (VAT included) by consultation. With the automatic balance notification service, you will receive a message with information about the available balance and its validity every time you end a call with cost. This service has a fee of 0.75 cts./4 weeks. Now the first installment is free! Remember that you can check all the details of your line movements (calls, SMS, top-ups, etc.) in the private area of movistar.es or in our application.
What does EU Roaming include? EU roaming includes calls and SMS to and from any country in the European Union, Iceland, Liechtenstein and Norway and data traffic originating in these countries. Prices and conditions will be the same as those specified for national traffic. International calls and messages, calls directed to special rate and additional rate numbers (905, 80X), roaming (Zone 2, Zone 3 and Special Coverages) are excluded.