HOW DOES MY PREPAID BONUS WORK?:
Your Bonus lasts for one month and is automatically renewed, as long as you have a sufficient balance. Whenever you want, you can cancel it without any type of penalty.
If you run out of your Bonus before the month, we will notify you by SMS and you can choose between continuing browsing and calling on pay-per-use basis, contracting another different bonus, or renewing it in advance as many times as you need (with an administrative cost from the second renewal).
The minutes and MBs that you do not consume upon reaching the expiration date of the Bonus are not refundable or cumulative to other months.
The 4G service is not activated automatically when contracting a voucher. To activate the 4G service you must request it at any of our points of sale or at customer service. Remember that you must have a Voucher to activate 4G and that once activated you will have said service available forever, even if you do not renew your prepaid voucher.
FREE CALLS BETWEEN HITS:
Now when you hire your Prepaid Bonus you have 1000 free minutes to talk between Hits. If your bonus is renewed, your minutes between free Hits will also be renewed.
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